The Way to Go: A Goal-Driven Approach to Quality
At ExtraTrans, we understand that the value of translation extends beyond delivering documents—it’s about creating impactful communication. We approach every task from our clients’ perspective, always keeping in mind that our services are not just for our clients (you) but also for your clients and their end users.
Our People-Centric Philosophy: Quality Begins with People
We believe that people are at the heart of solving every challenge. When it comes to translation quality, even the most sophisticated processes and systems rely on people to design, implement, and manage them. That’s why we focus on building a team of top-tier professionals across all roles, including account service, project management, translation, proofreading, and desktop publishing (DTP).
To ensure excellence:
- We rigorously screen, test, and train every translator, with only one in ten candidates meeting our exacting standards.
- Successful candidates are further trained in relevant software tools, subject matter expertise, and real-world translation projects.
- We emphasize continuous training, supervision, and evaluation for our account service and project management teams to maintain effective and high-quality performance.
Through our comprehensive recruitment, training, and oversight mechanisms, we have built a talented and reliable team capable of meeting every language service need.
Processes and Systems: Maximizing Talent through Organization
We believe that structure amplifies the potential of talented individuals. That’s why we’ve established a robust project management process to oversee every stage of translation, from translator selection to final delivery.
Our process includes:
- Translator selection based on expertise and experience.
- Comprehensive translation, proofreading, and editing workflows.
- Rigorous adherence to industry standards, client-specific requirements, and terminology guidelines.
Each project is meticulously controlled and supervised to ensure accuracy, consistency, and quality, giving our clients confidence in the results.
Software and Technology: Tools for Excellence
As the Chinese proverb says, “A workman must first sharpen his tools if he is to do his work well.” While people are at the core of our services, advanced tools and technology significantly enhance their work, particularly for large-scale, long-term translation projects.
Our technology suite includes:
- Leading CAT (Computer-Aided Translation) software such as memoQ and Trados.
- Specialized tools like Transtools, ABBYY Fine Reader, and Solid Converter PDF.
- Customized Translation Memory (TM) and Termbase (TB) assets tailored to each client.
These tools help us ensure consistency in translation and terminology, enabling us to deliver high-quality, reliable results across all projects, no matter their size or scope.
Committed to Quality, Driven by Excellence
At ExtraTrans, our goal is to combine the power of skilled professionals, efficient processes, and cutting-edge technology to provide translation services that truly make a difference. We are dedicated to helping you succeed by ensuring your messages resonate with clarity and precision across every language.